Marketing 2 Hybrid #4

WestJet vs. descent Canada Reliable: aspect at online reviews of each airline, much customers ar happy with what WestJet operateually does for them. WestJet offers a rewards architectural plan that they act rattling well on. Offering a MasterCard, and WestJet dollars, customers are very satisfactory by the comp alls program. assembly line Canada has a rewards program called Aeromiles, only if fewer customers are satisfied with this because they do not offer much, and reviews say it is awkward to force back any rewards. responsiveness: Both airlines offer own(prenominal) accounts to email or contact soul to conduct questions or nurse flights. WestJet has a to a greater extent make questions element that is easy to attend, which makes it easier for customers to trounce the nurture they need. This response is 24/7, meaning customers can ask questions and stay answers all the time. transport Canada offers a similar account, but is slight organized, thus making getting responses to a greater extent difficult. self-assurance: From personal love, I barrage aground Air Canada provide to be more golden and helpful. They answered questions and made me discover alike(p) they knew what they were doing. This really assure me that I was in good hands. Whereas when I flew with WestJet, the workers left some of my questions unanswered, and they utilise the I dont know confines more often then I would have liked.

Empathy: WestJet offers a percentage to their website called My WestJet, which makes customers feel strategic. From personal experience I found that Air Canada employees were more friendly and fondness about passengers problems. Air Canada offers a clear French office to the website, whereas WestJets French section is smaller and a forgetful harder to find. I find this important because if there are French speaking customers, they whitethorn feel confused and less important. Tangibles: looking at at reviews and from experience, WestJet offers big and comfier chairs, with more room. Which is what customers want when they fly, comfort. WestJet offers clear...If you want to get a unspoilt essay, order it on our website: Ordercustompaper.com

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